Information We Collect

YourCreativeJourney collects personal information when you register for our courses, subscribe to newsletters, or interact with our platform. This includes your name, email address, phone number, and educational background. We also gather technical data about your device and browsing patterns to improve your learning experience.

How We Use Your Information

Your personal data helps us provide personalized educational content and track your learning progress. We use this information to send course updates, technical support, and relevant educational materials. Payment information is processed securely through third-party providers and never stored on our servers.

We analyze learning patterns to improve course content and develop new educational programs that better serve our students' needs. Marketing communications are only sent to users who have explicitly opted in, and you can unsubscribe at any time through the links provided in our emails.

Data Storage and Security

All personal data is stored on secure servers located in Egypt and Europe, with encryption both in transit and at rest. We employ industry-standard security measures including SSL certificates, regular security audits, and restricted access protocols. Our team receives ongoing training on data protection practices.

Your Privacy Rights

Under Egyptian data protection laws and international standards, you have several important rights regarding your personal information. You can request access to all data we hold about you, ask for corrections to inaccurate information, or request complete deletion of your account and associated data.

You also have the right to data portability - we can provide your information in a structured, machine-readable format. If you wish to restrict processing of your data for specific purposes, we will honor these requests within 30 days of receipt.

Data Retention Periods

Third-Party Services

We work with carefully selected partners to provide payment processing, email delivery, and analytics services. These partners have signed data processing agreements and are only allowed to use your information for the specific services they provide to us.

Google Analytics helps us understand how students use our platform, but all data is anonymized and aggregated. Payment processors handle financial transactions securely but never share your banking details with us. We regularly review all third-party relationships to ensure they meet our privacy standards.

International Data Transfers

Some of our service providers are located outside Egypt, particularly in the European Union and United States. When we transfer your data internationally, we ensure adequate protection through standard contractual clauses and compliance with international data protection frameworks.

All international transfers are conducted only when necessary for service provision and with your explicit consent. We maintain detailed records of all data transfers and the safeguards in place to protect your information.

Policy Updates

This privacy policy may be updated periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through email and prominent notices on our website. Continued use of our services after policy updates constitutes acceptance of the new terms.

Minor clarifications and formatting changes may occur without notice, but any substantial modifications to how we collect, use, or protect your data will be communicated at least 30 days in advance.