Connect With Our Support Team
Whether you need technical assistance, have questions about our 3D level design programs, or want to discuss enrollment options, we're here to help you every step of the way.
Get In Touch
El Zawya El Hamra
Cairo Governorate 4371765, Egypt
Available Sunday - Thursday, 9 AM - 6 PM (Cairo Time)
Response within 24 hours during business days
Same phone number - press 2 for priority support
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FAQ Knowledge Base
Find quick answers to common questions about course enrollment, technical requirements, and learning platform navigation.
Help Desk Hours
Our support team is available Sunday through Thursday, 9 AM to 6 PM Cairo time. Weekend support for urgent issues only.
Video Call Support
Schedule one-on-one video sessions for complex technical issues or detailed course guidance. Available by appointment only.
Support Ticket Tracking
All inquiries receive a unique ticket number for easy tracking. Check your email for updates and reference numbers.